Refund Policy
Service payments and cancellations.
Fees and refund terms should match the written service confirmation or invoice issued for the engagement.
Business confirmation required: EOE should replace this framework with the actual approved cancellation, rescheduling, refund, tax and third-party fee policy before publication.
Before payment
We explain the service scope, inclusions, exclusions, fee and any separately payable professional charges before you proceed.
Appointments
Rescheduling and cancellation terms depend on the service and should be stated in the appointment or engagement confirmation.
Government and third-party fees
Government application fees, appointment fees, university charges, tests, travel, legal fees and other third-party charges are not treated as EOE professional fees unless the written scope says otherwise.
Questions
Contact embassyofedu@gmail.com for the terms applicable to your engagement.